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I have a voucher for a flight not taken last year, # ##################. Is this still valid | 7,125 | CheckFlightStatus | 0.188314 | POSITIVE | Low | 2 | 2 | no fallback | 8 | Check Flight Status |
I boarded Flight #5825 at O'hare on 26Dec2012 for a flight to South Bend, IN. After some time, the flight attendant said the flight was being cancelled and everyone would have to depart the plane. | 7,224 | CancelFlight | 0.129649 | NEGATIVE | Medium | 2 | 1 | no fallback | 5 | Cancel Flight |
does cname- flight direct non stop to Jakarta Indonesia from any where in USA? | 5,096 | GeneralInquiry | 0.211008 | NEGATIVE | Low | 2 | 1 | no fallback | 1 | General Inquiry |
My question is this I have received my mileageplan Club card and want to sign in to my account, I have no idea what my account number or how sign up and establish a pin number. I will assume I have a | 1,157 | MileageInquiry | 0.172455 | NEGATIVE | Low | 1 | 5 | no fallback | 4 | Mileage Inquiry |
how do i use a travel credit to book a new trip? | 2,712 | CreditCardInquiry | 0.157326 | NEGATIVE | Low | 2 | 2 | no fallback | 6 | Credit Card Inquiry |
Can you check on the other acct I provided and see if the miles were posted there? | 16,686 | Other | 0.30301 | NEGATIVE | Low | 1 | 1 | no fallback | 9 | Other |
I think my flight might be overbooked can I see the options for switching flights (-- 5634 San Francisco to Reno)? | 11,068 | Complaint | 0.138272 | NEGATIVE | Medium | 2 | 1 | no fallback | 3 | Complaint |
I just made a flight reservation for myself and my wife. Although I typed in her full name including her middle name, only her middle initial shows on the reservation. This does not match her passpo | 3,635 | GeneralInquiry | 0.106124 | NEGATIVE | Low | 1 | 2 | no fallback | 1 | General Inquiry |
I read the rules but didn't quite understand well. Mileage is good for only 18 months and will expire if not use? | 8,335 | MileageInquiry | 0.130916 | NEGATIVE | Low | 5 | 2 | no fallback | 4 | Mileage Inquiry |
I cannot find my confirmation number for my flight Paris - Newark on Monday. Can you help? | 11,446 | Complaint | 0.177257 | NEGATIVE | Low | 3 | 3 | no fallback | 3 | Complaint |
Thanks. It is complicated and I need some time to digest the rules. But to make sure that the letters I am receiving are not a SCAM, is the Mileageplan Magazine Awards Center in Salt Lake City? | 8,093 | MileageInquiry | 0.146154 | NEGATIVE | Low | 2 | 2 | no fallback | 4 | Mileage Inquiry |
Can I purchase a ticket with my reward miles for my sister without TRANSFERRING points? | 13,614 | CreditCardInquiry | 0.154127 | NEGATIVE | Low | 1 | 2 | no fallback | 6 | Credit Card Inquiry |
Does the snow affects my flight for tomorrow from London Heathrow to Chicago? | 16,925 | GeneralInquiry | 0.147462 | NEGATIVE | Low | 1 | 2 | no fallback | 1 | General Inquiry |
I am planning on checking only 1 bag containing my scuba equipment. I am unclear in reading the baggage policy if I will be charged additional $ if my bag exceeds 50 lbs. Can you clarify please | 3,573 | GeneralInquiry | 0.189189 | NEGATIVE | Low | 2 | 4 | unknown query | 1 | General Inquiry |
can i buy the ticket by mileage and use regional premier upgrades? | 5,145 | MileageInquiry | 0.125592 | NEGATIVE | Low | 1 | 2 | no fallback | 4 | Mileage Inquiry |
Hello, Are residences of Canada allowed to appy for the cname- MIlage plan Explorer card | 13,245 | MileageInquiry | 0.154475 | NEGATIVE | Low | 1 | 1 | no fallback | 4 | Mileage Inquiry |
How do i gain eligibility to to use miles for Digital Media Awards at this time? | 16,119 | MileageInquiry | 0.236592 | NEGATIVE | Low | 1 | 1 | no fallback | 4 | Mileage Inquiry |
Hi ----, I used to have an old cname- Mileage ########### and currently have The old One pass with cname------ when I enter the number its coming up with my cname------ and is not letting me merge? | 6,021 | Complaint | 0.32997 | NEGATIVE | Low | 1 | 2 | no fallback | 3 | Complaint |
I've made a reservation that I'd like to hold for 24 hours (maximum) prior to paying. I don't see this option... | 16,767 | GeneralInquiry | 0.121398 | NEGATIVE | Low | 1 | 1 | no fallback | 1 | General Inquiry |
WHEN I TRY TO CHANGE OUR SEATS FROM ECONOMY TO FIRST cname- SEATS, I GOT CONFUSED WITH PRICE. I NEED TO KNOW THE TOTAL AMOUNT OF THE UPGRADE. | 2,505 | Complaint | 0.29254 | NEGATIVE | Low | 1 | 2 | no fallback | 3 | Complaint |
Hi i need to change my PIN, I do not know my pin # | 14,502 | Complaint | 0.342626 | NEGATIVE | Low | 2 | 1 | no fallback | 3 | Complaint |
If I book flights through Singapore airlines would it count for my premier status | 13,165 | GeneralInquiry | 0.143829 | NEGATIVE | Low | 2 | 1 | no fallback | 1 | General Inquiry |
WOULD YOU BE ABLE TO LOOK UP MY ACCOUNT AND OR MY ACCOUNT PASSWORD? | 10,168 | AccountAccess | 0.227178 | NEGATIVE | Low | 2 | 2 | no fallback | 13 | Account Access |
how long does it takes for miles to APPEAR IN MY ACCOUNT | 9,774 | MileageInquiry | 0.233281 | NEGATIVE | Low | 2 | 1 | no fallback | 4 | Mileage Inquiry |
The ticket number you entered is not eligible for Mileageplan award miles | 16,211 | Other | 0.122519 | NEGATIVE | Low | 2 | 1 | no fallback | 9 | Other |
When trying to log in, you say that my account number and name do not match. They do! How do I proceed? | 16,821 | Complaint | 0.125576 | NEGATIVE | Low | 1 | 1 | no fallback | 3 | Complaint |
How many award miles do I need for a Mileageplan award ticket? | 15,601 | MileageInquiry | 0.160484 | NEGATIVE | Low | 1 | 2 | no fallback | 4 | Mileage Inquiry |
Hello. Is it possible to get on standby tomorrow, but to do it today? | 263 | GeneralInquiry | 0.179849 | NEGATIVE | Low | 2 | 1 | no fallback | 1 | General Inquiry |
I'm a Star alliance silver member with Lufthansa. Can I join mileage plan and keep my status? | 15,447 | MileageInquiry | 0.161115 | POSITIVE | Low | 2 | 1 | no fallback | 4 | Mileage Inquiry |
i just enrolled on line for cname- frequent flier membership. i flew 2 weeks ago from newark to copenhagen round trip on SAS and would like to add those miles to my account. please advise | 12,890 | GeneralInquiry | 0.141345 | POSITIVE | Low | 1 | 1 | no fallback | 1 | General Inquiry |
If i don't know my Mileage plan number or password how do i get it? | 4,657 | Complaint | 0.164648 | NEGATIVE | Low | 2 | 1 | no fallback | 3 | Complaint |
I am trying to check in my baggage. I have one bag I am checking and an infant car seat. It won't allow me to pay the $25 for by luggage why is that? | 6,457 | GeneralInquiry | 0.154993 | NEGATIVE | Low | 1 | 1 | no fallback | 1 | General Inquiry |
how many baggage am i allowed to check in for international travel | 16,016 | GeneralInquiry | 0.114588 | NEGATIVE | Low | 1 | 2 | no fallback | 1 | General Inquiry |
If you miss a connecting flight do do a plane taking off late, who do I call and complain to about the service | 15,786 | Complaint | 0.324768 | NEGATIVE | Low | 1 | 2 | no fallback | 3 | Complaint |
Can military travel on expired orders as long as have military ID if have been delayed by military airlines prior to purchasing a airline ticket? | 7,546 | GeneralInquiry | 0.167413 | NEGATIVE | Medium | 2 | 2 | no fallback | 1 | General Inquiry |
How many award miles do I need for a Mileageplan award ticket? | 9,077 | MileageInquiry | 0.160484 | NEGATIVE | Low | 2 | 1 | no fallback | 4 | Mileage Inquiry |
what is a phone number i can call to reach a customer service agent? | 9,112 | GeneralInquiry | 0.222888 | NEGATIVE | Low | 1 | 2 | no fallback | 1 | General Inquiry |
I received a notice stating that my award miles will expire soon - I tried to log in to see what I could redeem my miles fo (I have 17,747) - I created an account, and now I have a new account instead | 2,257 | Complaint | 0.121258 | NEGATIVE | Low | 1 | 1 | no fallback | 3 | Complaint |
what's your policy regarding changing a plane ticket when a family member dies? | 5,333 | GeneralInquiry | 0.170805 | NEGATIVE | Low | 2 | 1 | no fallback | 1 | General Inquiry |
i am supposed to get 30,000 miles by signing up for the progaram. when do i get the 30,000 miiles...after i fly on a trip?? | 17,118 | GeneralInquiry | 0.13584 | NEGATIVE | Low | 1 | 2 | no fallback | 1 | General Inquiry |
please check up -------- checking flight # #### or not .thankyou | 2,845 | CheckFlightStatus | 0.262626 | POSITIVE | Low | 1 | 2 | no fallback | 8 | Check Flight Status |
How many award miles do I need for a Mileageplan award ticket? | 7,625 | MileageInquiry | 0.160484 | NEGATIVE | Low | 1 | 1 | no fallback | 4 | Mileage Inquiry |
None of those options answer my question. Is there someone who can help me? | 6,683 | Other | 0.236436 | NEGATIVE | Low | 3 | 5 | no fallback | 9 | Other |
on this page they bask for old pin i dont no it | 2,415 | Complaint | 0.12358 | NEGATIVE | Low | 2 | 3 | no fallback | 3 | Complaint |
Can miles be used to book flights for individuals that are not related? | 3,438 | MileageInquiry | 0.13946 | NEGATIVE | Low | 1 | 2 | no fallback | 4 | Mileage Inquiry |
I fly with US air 2 week ago but it post yet | 9,639 | CheckFlightStatus | 0.116431 | NEGATIVE | Low | 2 | 2 | no fallback | 8 | Check Flight Status |
Do I need to reserve a seat belt extender for my flight? | 2,298 | GeneralInquiry | 0.140522 | NEGATIVE | Low | 2 | 2 | no fallback | 1 | General Inquiry |
I am in seat 18f and was suppose to be in 7c when placing orders in for gov. travel what happend | 2,188 | Complaint | 0.112121 | NEGATIVE | Low | 1 | 2 | no fallback | 3 | Complaint |
I want to make sure I'm not being charged for a reservation I cancelled. | 3,373 | Complaint | 0.175047 | NEGATIVE | Medium | 1 | 2 | no fallback | 3 | Complaint |
! The name of the traveler entered does not match the name associated with the Frequent Flyer account number (--------) you entered for this traveler. Please revise either the traveler?s name, the a | 12,616 | Complaint | 0.316132 | NEGATIVE | Low | 2 | 1 | no fallback | 3 | Complaint |
I want to book a hotel room and pay with Mileageplan points | 9,297 | UpgradeRequest | 0.11104 | NEGATIVE | Low | 2 | 1 | no fallback | 11 | Upgrade Request |
Hi ----, How can I pay the second checked bag fees when I book the ticket. | 15,347 | Complaint | 0.226717 | NEGATIVE | Low | 1 | 2 | no fallback | 3 | Complaint |
do I need a mileage plan account to open a club membership? | 2,442 | MileageInquiry | 0.173037 | NEGATIVE | Low | 2 | 1 | no fallback | 4 | Mileage Inquiry |
You have a broken system in getting my bags back to me. I want to vent to corporate. Can you give me an email address | 10,753 | Complaint | 0.281489 | NEGATIVE | Low | 1 | 2 | no fallback | 3 | Complaint |
i am a cname- retiree. my daught. is my enrolled friend so i can get --- disc. tickets for us but i need to purchase a ticket for my 2 yr old grand. the site won't let me do that | 7,476 | Complaint | 0.266815 | NEGATIVE | Low | 2 | 2 | no fallback | 3 | Complaint |
Do I fill out a refund for each ticket or for the conformation number/ | 15,772 | ProvideInformation | 0.116709 | NEGATIVE | Medium | 1 | 2 | no fallback | 2 | Provide Information |
It there a discounted plane ticket if a death happens in the family. | 8,032 | CheckFlightStatus | 0.126379 | NEGATIVE | High | 1 | 2 | no fallback | 8 | Check Flight Status |
How many award miles do I need for a Mileageplan award ticket? | 3,272 | MileageInquiry | 0.160484 | NEGATIVE | Low | 1 | 1 | no fallback | 4 | Mileage Inquiry |
Yes I wanted to know what the maximum luggage amount I can bring on flight or check in for free? | 661 | Complaint | 0.125875 | NEGATIVE | Low | 2 | 2 | no fallback | 3 | Complaint |
Does the snow affects my flight for tomorrow from London Heathrow to Chicago? | 11,180 | GeneralInquiry | 0.147462 | NEGATIVE | Low | 1 | 2 | no fallback | 1 | General Inquiry |
How many award miles do I need for a Mileageplan award ticket? | 2,971 | MileageInquiry | 0.160484 | NEGATIVE | Low | 2 | 2 | no fallback | 4 | Mileage Inquiry |
How come Ecomomy Plus is $29 for --795 to SFO from PDX tomorrow at 1:20 but the price shown at the beginning of checking in is approximately $13 +? | 12,918 | Complaint | 0.227666 | NEGATIVE | Low | 2 | 2 | no fallback | 3 | Complaint |
i have a reservation leaving from NYC to Lima in Copa Airlines and coming back with cname- from Lima to NYC Copa is telling that I can take two luggages but your website only said one luggage please | 4,878 | Complaint | 0.20206 | NEGATIVE | Low | 2 | 2 | no fallback | 3 | Complaint |
Why in the name of god did you stop sending out cards to frequent flyer (One Pass?) members. | 10,299 | Complaint | 0.340566 | NEGATIVE | Low | 2 | 2 | no fallback | 3 | Complaint |
hi, i'm trying to figure out my mileage plan number- but it seems the number i have isn't working and I can't get the online form to work | 12,669 | Complaint | 0.20579 | NEGATIVE | Low | 2 | 2 | no fallback | 3 | Complaint |
How many award miles do I need for a Mileageplan award ticket? | 9,759 | MileageInquiry | 0.160484 | NEGATIVE | Low | 2 | 2 | no fallback | 4 | Mileage Inquiry |
I was making a reservation using miles and somehow clicked on something midway and did not finish--how can I find it? | 7,216 | Complaint | 0.154815 | NEGATIVE | Low | 1 | 1 | no fallback | 3 | Complaint |
How can I get my PIN/password and mileage number? I know I'm a member because when I called the 800 number they had the phone number on record and knew my name! | 16,621 | MileageInquiry | 0.127437 | NEGATIVE | Low | 1 | 1 | no fallback | 4 | Mileage Inquiry |
I received a letter offering me 2 roundtrip ariline tickets and want to know if this was sent by ------ airways. References ##-##### and --- ---- vice pres | 13,104 | GeneralInquiry | 0.143033 | NEGATIVE | Low | 2 | 1 | no fallback | 1 | General Inquiry |
where is your telephone number on this site? this is ridiculous. i have been trying to book a flight for 40minutes | 2,386 | Complaint | 0.421489 | NEGATIVE | Low | 2 | 1 | no fallback | 3 | Complaint |
How can I make sure i still have the ticket for 1/15? can you check for me? | 8,059 | Complaint | 0.215881 | NEGATIVE | Low | 2 | 1 | no fallback | 3 | Complaint |
Where do I enter my BF2for1 code for my purchase one unrestricted business first ticket and get one free with mt cname-- Presidential Plus Card? | 198 | GeneralInquiry | 0.139152 | NEGATIVE | Low | 2 | 2 | no fallback | 1 | General Inquiry |
I flew from Palm Springs to Chicago Ohare on Dec 23,2012 and returned on 12/31/2012. My miles were credited for my return trip but not my outbound. I went on the website to request the miles for the o | 8,734 | Other | 0.176181 | NEGATIVE | Low | 1 | 1 | no fallback | 9 | Other |
why did my reward points expire when the last time I flew was 10 months ago | 3,393 | Complaint | 0.185438 | NEGATIVE | Low | 2 | 2 | no fallback | 3 | Complaint |
I am not using rewards for my flight why is it asking me to choose program | 8,961 | Complaint | 0.172175 | NEGATIVE | Low | 2 | 4 | no fallback | 3 | Complaint |
We'll travel with an infant (16months, in lap). Could you give us bulkhead seats? | 2,786 | Complaint | 0.190527 | NEGATIVE | Low | 2 | 1 | no fallback | 3 | Complaint |
saw price increased in few hours, can you help me with that? | 4,985 | Complaint | 0.149391 | NEGATIVE | Low | 3 | 1 | no fallback | 3 | Complaint |
Hi me and my wife are going from dsm to bro tomorrow leaving at 6am in Houston we only have a 30min change time do we have to change concourses Thanks ----- | 9,917 | Complaint | 0.200226 | POSITIVE | Low | 2 | 1 | no fallback | 3 | Complaint |
I need to cancel award mile ticket, what's the cost to re deposit the miles? | 14,020 | MileageInquiry | 0.142007 | NEGATIVE | Low | 1 | 2 | no fallback | 4 | Mileage Inquiry |
---- My name is ----------------- Is this my mileage plan number ############ I have for got my pin number can this be replaced. | 4,814 | Complaint | 0.320391 | NEGATIVE | Low | 2 | 1 | no fallback | 3 | Complaint |
how do i use a travel credit to book a new trip? | 12,652 | CreditCardInquiry | 0.157326 | NEGATIVE | Low | 2 | 2 | no fallback | 6 | Credit Card Inquiry |
can i book award travel and fare travel on the same reservation | 203 | GeneralInquiry | 0.128961 | NEGATIVE | Low | 1 | 1 | no fallback | 1 | General Inquiry |
I am a Boeing 757 -200 from Houston to Las Vegas. Is there Internet service on these flights. I am on flight ------ | 3,976 | GeneralInquiry | 0.183243 | NEGATIVE | Low | 2 | 2 | no fallback | 1 | General Inquiry |
I would like to change my flight. I bought it yesterday and today I saw a later time for themsame amount I paid yesterday | 5,529 | Complaint | 0.213736 | NEGATIVE | Low | 1 | 2 | no fallback | 3 | Complaint |
how much do you charge for two checked bags? One a regular size and weight bag, the other will be a set of golf clubs. | 16,112 | GeneralInquiry | 0.134651 | NEGATIVE | Low | 1 | 2 | no fallback | 1 | General Inquiry |
I flew from LAX to LIH on Jan 5th with my wife and the receipt for the checked baggage was put in my wife's name by the machine and I just found the mistake as it should be in my name for company expe | 6,458 | CheckFlightStatus | 0.114877 | NEGATIVE | Low | 1 | 1 | no fallback | 8 | Check Flight Status |
If I booked my flight through Expedia, can I change it through cname-? | 11,119 | Complaint | 0.117625 | NEGATIVE | Low | 1 | 1 | no fallback | 3 | Complaint |
I was charged $100 for an upgrade that was not used, so I would like a refund on it | 6,716 | Complaint | 0.233788 | NEGATIVE | Medium | 2 | 1 | no fallback | 3 | Complaint |
Is the checked baggage allowance from Toronto to Sao Paulo brazil 70 pounds per bag per person or 70 pounds in total? I am reading per bag but want to make sure before we embark. Thank you. | 12,172 | GeneralInquiry | 0.148255 | POSITIVE | Low | 1 | 2 | no fallback | 1 | General Inquiry |
IS there any way my 2 year old could fly on my lap? | 2,161 | Complaint | 0.144756 | NEGATIVE | Low | 1 | 2 | no fallback | 3 | Complaint |
I am trying to cancel a flight reservation and want to bank the ticket price for a future flight. I realize there is a change fee. Can you clarify this with me. It looks on the cancellation screen | 5,770 | GeneralInquiry | 0.21421 | NEGATIVE | Low | 1 | 3 | no fallback | 1 | General Inquiry |
Hi, I recently got a Mileageplan Explorer VISA credit card and I heard that when I book my next flight, which I would like to do online now, that I would get some credit for this flight | 5,847 | GeneralInquiry | 0.137524 | NEGATIVE | Low | 1 | 1 | no fallback | 1 | General Inquiry |
Can you give me the web site for a cname- airline career job online?? | 15,474 | GeneralInquiry | 0.177211 | NEGATIVE | Low | 3 | 1 | no fallback | 1 | General Inquiry |
When I previously looked to use miles for an award and there was not enough I was able to purchase miles in order to make up the difference. I don't see this option. How can I do this ? | 12,996 | Other | 0.143492 | NEGATIVE | Low | 1 | 1 | no fallback | 9 | Other |
i bought a flight on expedia.com and got a confirmation from them but filed to receive one from cname- airlines. I want to make sure my flight is in fact booked | 7,458 | GeneralInquiry | 0.150263 | NEGATIVE | Low | 1 | 3 | no fallback | 1 | General Inquiry |
Hi there, my ticket number is ###############. I would like to possibly change my seat, however, I require a confirmation number. May I please have this. | 16,901 | Complaint | 0.126312 | NEGATIVE | Low | 1 | 4 | no fallback | 3 | Complaint |
my milege plus accont number entered says it doesnt match the name associated with the frequent flyer account | 6,780 | AccountAccess | 0.164883 | NEGATIVE | Low | 2 | 1 | no fallback | 13 | Account Access |
hi ---- needed to confirm if my fly is reserved? i did not received any confirmation | 9,121 | Complaint | 0.215888 | NEGATIVE | Low | 2 | 4 | no fallback | 3 | Complaint |
Hi ----, I already have an account and I accidently signed up and rec'd a new account! I am trying to redeen miles for flights. | 857 | Complaint | 0.123916 | NEGATIVE | Low | 1 | 2 | no fallback | 3 | Complaint |
flying to LAX with my points. I want to book a hotel with my points. | 15,402 | CheckFlightStatus | 0.166437 | NEGATIVE | Low | 2 | 2 | no fallback | 8 | Check Flight Status |